Privacy Policy

Last Updated: October 19, 2024

This Privacy Policy describes how J Alexander Marketing, LLC DBA Vroom-AI ("we," "our," or "us") collects, uses, and protects your personal information.

1. Information We Collect

1.1. Personal Information

We collect:

NamesEmail addressesPhone numbersBusiness informationPayment information

1.2. Automatically Collected Information

We may collect:

IP addressesBrowser typeDevice informationUsage data

2. How We Use Your Information

We use collected information to:

Provide and maintain our servicesProcess paymentsCommunicate with you about servicesImprove our servicesComply with legal obligations

3. Data Processing and AI Tools

3.1. AI Processing

We may use AI tools to:

Process client dataOperate chatbotsAnalyze marketing performanceOptimize campaigns

3.2. Data Storage

We implement industry-standard security measures to protect your data during processing and storage.

4. Information Sharing

We do not sell your personal information. We may share information with:

Service providersMarketing platforms (with your consent)Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information.

6. Your Rights

You have the right to:

Access your personal informationRequest correctionsRequest deletionOpt-out of communicationsExport your data

7. Third-Party Services

Our services may integrate with third-party platforms (Google, META, TikTok). Their privacy policies govern their use of your information.

8. Children's Privacy

Our services are not intended for users under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website.

10. Contact Us

For privacy-related questions, please contact us at [email protected].

11. California Privacy Rights

California residents have additional rights under the CCPA. Contact us for more information.

12. International Data Transfers

We may transfer data internationally in compliance with applicable data protection laws.